FAQs

Superior Water Works, Inc

  • What is a Kinetico water softener and how is it different from other brands?

    Kinetico water softeners are powered solely by the movement of water, so they don’t rely on electricity, timers, or manual settings. Because they operate on demand, they regenerate only when necessary, helping reduce salt use, minimize water waste, and deliver consistent long-term efficiency. Superior Water Works, the only Authorized Independent Kinetico Dealer serving Okeechobee, Highlands, Hardee, Glades, and Hendry Counties, offers local sales, installation, and service for these systems.
  • Does my Okeechobee or Highlands County well water need treatment?

    Well water in Okeechobee, Highlands, Hardee, Glades, and Hendry Counties often contains iron, hydrogen sulfide gas, hardness minerals, nitrates, and sediment. These elements can lead to orange staining, a rotten egg smell, scale buildup on plumbing and appliances, and, in some cases, potential water quality concerns. Superior Water Works offers a complimentary water analysis to determine the exact makeup of your water and whether treatment is needed.
  • How do I get a free water test?

    To arrange a free water test, contact us at (863) 763-2636 or submit the Free Water Analysis form on our website. We will coordinate an on-site appointment to test your water and explain the results thoroughly — with no cost and no obligation. We provide factual information, not pressured sales tactics.
  • How deep do you drill residential wells in Okeechobee and Highlands County?

    Residential well depths in Okeechobee and Highlands County vary depending on specific location, soil conditions, and the targeted aquifer. Typically, these wells range from 100 to 300 feet deep, while agricultural and high-volume applications may require greater depths. Superior Water Works has been assessing local geological formations and drilling wells in this region since 1985. We will provide you with a location-specific assessment before offering a quotation.
  • Do you service water softeners and treatment systems you didn't install?

    Yes, we provide service and repairs for all major water treatment brands, not exclusively Kinetico systems. If your existing system is experiencing performance issues, please contact us for professional diagnosis and resolution.
  • What water problems are most common in Okeechobee and Highlands County?

    The most common water problems we see throughout our five-county service area include hydrogen sulfide gas causing rotten egg odors, iron contamination causing orange staining on fixtures and laundry, hard water causing scale buildup on appliances and plumbing, low pH causing metallic taste and pipe corrosion, sediment and turbidity causing cloudy or discolored water, and nitrate contamination in agricultural areas. Each of these problems has a proven treatment solution. A free water test from Superior Water Works will identify exactly what is in your water so we can recommend the right fix.
  • Do you offer water solutions for farms and agricultural operations?

    Yes. Superior Water Works specializes in agricultural water systems throughout Okeechobee, Highlands, Glades, and Hendry Counties, serving ranches, citrus groves, vegetable farms, nurseries, and livestock operations. Since 1985, we have been developing and maintaining agricultural water infrastructure throughout our five-county service area, providing reliable solutions for irrigation, well drilling, pump services, and water treatment for all agricultural water needs.
  • Do you offer financing on water treatment systems?

    Financing options are available for customers with qualifying purchases. Please inquire about our payment plans when you contact us. We believe financial constraints should not prevent anyone from having access to clean, quality water.
  • You're based in Okeechobee — do you serve Highlands County?

    Yes. We now provide services in Sebring, Avon Park, Lake Placid, and throughout Highlands County. Since becoming a trusted water specialist in Okeechobee in 1985, we have expanded our services to bring the same level of expertise, equipment, and quality standards to homeowners and businesses across Highlands County.
  • What's the difference between a water softener and a water filtration system?

    Water softeners are designed to remove hardness minerals such as calcium and magnesium through an ion exchange process. Filtration systems, on the other hand, help reduce a broader range of contaminants, including chlorine, sediment, iron, sulfur, nitrates, and other impurities. Many homeowners in Okeechobee, Highlands, Hardee, Glades, and Hendry Counties choose to combine both systems for more complete water treatment. Our complimentary water testing service helps determine the best solution for your specific water conditions.